Privacy Policy

Clovershot respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1) Information We Collect

Information You Provide

• Account information: name, email address, company name, and login credentials
• Business data: workflow data, documents, and other content you upload or generate through the Services
• Communications: messages you send us via the contact form, email, or support channels
• Payment information: billing details processed securely through our payment provider (Stripe)

Information Collected Automatically

• Usage data: pages visited, features used, and actions taken within the Services
• Device information: browser type, operating system, and device identifiers
• Log data: IP address, access times, and referring URLs

2) How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Services
• Build and customize your dashboards and automation workflows
• Process transactions and send billing-related communications
• Respond to your inquiries and provide customer support
• Send important updates about the Services (not marketing unless you opt in)
• Monitor and analyze usage trends to improve the Services
• Detect, prevent, and address security issues

3) How We Share Your Information

We do not sell your personal information. We may share data with:

• Service providers: trusted third parties that help us operate the Services (e.g., hosting, payment processing, analytics)
• Third-party integrations: only the integrations you explicitly authorize as part of your workflow automation
• Legal requirements: when required by law, regulation, or legal process
• Business transfers: in connection with a merger, acquisition, or sale of assets

4) Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5) Data Retention

We retain your data for as long as your account is active or as needed to provide the Services. Upon termination of your account, we will provide a reasonable period for you to export your data, after which we will delete or anonymize it within 90 days, unless retention is required by law.

6) Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent where processing is based on consent

To exercise these rights, please reach out through our contact form.

7) Cookies

We use essential cookies required for the Services to function (e.g., authentication, session management). We do not use advertising or tracking cookies. See our Cookie Policy for more details.

8) Third-Party Services

The Services may integrate with third-party platforms at your request. These integrations are governed by their own privacy policies. We encourage you to review the privacy practices of any third-party service you connect to.

9) Children's Privacy

The Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

10) Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Services. The “Last updated” date at the top reflects the most recent revision.

11) Contact

If you have questions about this Privacy Policy, please reach out.